Privacy Policy


Protecting your private information is our priority. This Statement of Privacy applies to,,, and Balanced Medical Solutions Inc. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Balanced Medical Solutions Inc. include,, and BMS. By using the BMS website, you consent to the data practices described in this statement.

We provide medical management services to connect qualified doctors and providers to individuals with hypogonadism, sexual dysfunctions and other medical issues usually associated with aging. By providing contact information through our website you give consent to Balanced Medical Solutions Inc. and its affiliates to send you emails for marketing or other purposes. By using the BMS website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, BMS may collect personally identifiable information, such as your:

  • First and Last Name
  • E-mail Address
  • Phone Number

BMS may also collect anonymous demographic information, which is not unique to you, such as your:

  • Age
  • Gender
  • Date of Birth and Comments

We do not collect any personal information about you unless you voluntarily provide it to us.
However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e)
submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to,
communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

BMS collects and uses your personal information to operate its website(s) and deliver the services you have requested.

BMS may also use your personally identifiable information to inform you of other products or
services available from BMS and its affiliates.

Sharing Information with Third Parties

BMS does not sell, rent or lease its customer lists to third parties.

BMS may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. BMS may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to BMS, and they are required to maintain the confidentiality of your information.

BMS may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on BMS or the site; (b) protect and defend the rights or property of BMS; and/or (c) act under exigent circumstances to protect the personal safety of users of BMS, or the public.

Tracking User Behavior

BMS may keep track of the websites and pages our users visit within BMS, in order to determine what BMS services are the most popular. This data is used to deliver customized content and advertising within BMS to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by BMS. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding use of the BMS website.


This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

BMS secures your personal information from unauthorized access, use, or disclosure. BMS uses the following methods for this purpose:

  • SSL Protocol
  • Constant Contact
  • Advanced MD

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which is beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Thirteen

BMS does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Disconnecting your BMS Account from Third Party Websites

INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE. You may disconnect your account from a third party account at any time. Users may learn how to disconnect their accounts from third-party websites by visiting their “Patient Portal” page. Users may also contact us via email or telephone. Users may unsubscribe from emails by clicking the
Unsubscribe link provided with each email they receive.

E-mail Communications

From time to time, BMS may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from BMS or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from BMS, you may opt-out of such communications by Clicking the unsubscribe link located on each email they receive. Customers may also change their communication preferences in their “Patient Portal.”

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

BMS reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services
available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

BMS welcomes your questions or comments regarding this Statement of Privacy. If you believe that BMS has not adhered to this Statement, please contact BMS at:

Balanced Medical Solutions Inc.
27206 Calaroga Ave #206
Hayward, California 94545

Email Address:

Telephone number:

Effective as of April 01, 2018

Balanced Medical Solutions
27206 Calaroga Ave., Suite 206
St. Rose Hospital Medical Center

Hayward, CA 94545-4300
Phone: 510-679-3300
Fax: 510-679-3300
Office Hours

Get in touch